Cch kh?c ph?c s? c? Outlook khi b?n khng th? g?i ho?c nh?n e-mail

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Bi vi?t ny m t? cch kh?c ph?c s? c? Microsoft Outlook khi b?n khng th? g?i ho?c nh?n e-mail. Bi vi?t ny nu cc b?c kh?c ph?c s? c? cho Outlook 2007, Outlook 2003 v Outlook 2002. N?u b?n s? d?ng phin b?n Outlook tr?c, h?y tham kh?o ph?n "Cac s c tng t va giai phap" ? bi?t bi vi?t lin quan ?n phin b?n c?a b?n. Bai vit nay danh cho ngi dung may tinh t trinh s cp n trung cp.
Ban co th thy d dang hn khi lam theo cac bc nu ban in bai vit nay ra trc.

Tr?c khi b?n b?t ?u kh?c ph?c s? c?, xc ?nh xem b?n c th? k?t n?i v?i Internet khng

Tr?c tin, b?n nn xc ?nh xem c th? k?t n?i v?i Internet khng. N?u b?n ? k?t n?i v?i Internet nhng khng th? g?i ho?c nh?n e-mail, h?y i t?i phng php 1 ? t?o h? s e-mail m?i.

N?u b?n khng th? k?t n?i v?i Internet, c th? y l l? do khi?n b?n khng th? g?i ho?c nh?n e-mail. B?n c th? mu?n lin h? v?i ISP c?a m?nh. Sau khi k?t n?i Internet c?a b?n ?c khi ph?c, h?y th? g?i cho chnh m?nh m?t e-mail ? ki?m tra xem s? c? c?a b?n c ?c gi?i quy?t hay khng. N?u b?n v?n khng th? g?i ho?c nh?n e-mail sau khi k?t n?i Internet ?c khi ph?c, h?y i t?i phng php 1.

Phng phap 1: T?o h? s e-mail mi

Video: Cch t?o v c?u h?nh h? s email trong Outlook (Video b?ng ti?ng Anh)

Thu g?n h?nh ?nh nyBung r?ng h?nh ?nh ny
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uuid=2a3ef886-a3b7-4e34-a13d-65b7ffb41737 VideoUrl=http://aka.ms/y0njgx
Thu g?n h?nh ?nh nyBung r?ng h?nh ?nh ny
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B?c 1: M? h?p tho?i Thi?p l?p Th

  1. Bm Bt u, bm Chay, nh?p i?u khi?n vo M, ri bm OK.
  2. Tu? thu?c vo phin b?n Windows ang ch?y trn my tnh c?a b?n, th?c hi?n m?t trong cc cch sau:
    • Windows XP:

      N?u b?n ang ? Ch? ? xem Danh m?c, b?m Ti kho?n Ng?i dng, r?i b?m Th.
      N?u b?n ang khng ? Ch? ? xem Danh m?c, b?m p vo Th.
    • Windows Vista:

      B?m Ti kho?n ng?i dng, sau b?m Th.
  3. Hp thoai Thit lp Th m? ra.

B?c 2: Kh?i ?ng thu?t s? H? s M?i

  1. Bm Hin thi H s.
  2. B?m Thm ? kh?i ?ng thu?t s? H? s M?i.

B?c 3: T?o h? s

  1. Trong Tn H? s, nh?p Ki?m tra, r?i b?m OK ? ?t tn cho h? s e-mail m?i.
  2. Lm theo cc b?c thch h?p v?i phin b?n Outlook c?a b?n:
    • Microsoft Office Outlook 2010
      1. Bm chon hp kim Ci ?t c?u h?nh my ch? theo cch th? cng.
      2. Bm Tip theo.
      3. Trn trang Ch?n D?ch v?, b?m Th i?n t?.
      4. Bm Tip theo.
      5. i?n vo cc trong h?p tho?i Ci ?t Th i?n t?. ?m b?o ci ?t Lo?i Ti kho?n ?c ?t thnh POP3.

        Ch ? Nh?p thng tin t? ISP ho?c t? qu?n tr? vin e-mail c?a b?n vo My ch? th ?n v vo My ch? th i (SMTP).
      6. B?m Ti?p theo, lm theo l?i nh?c ? k?t thc thi?t l?p ti kho?n c?a b?n, r?i b?m K?t thc.
      7. H? s m?i c?a b?n s? ?c t?o. Chuyn ti bc 4.
    • Microsoft Office Outlook 2007
      1. Bm chon hp kim Ci ?t c?u h?nh my ch? theo cch th? cng.
      2. Bm Tip theo.
      3. Trn trang Ch?n D?ch v? E-mail, b?m Th i?n t?.
      4. Bm Tip theo.
      5. i?n vo cc trong h?p ki?m Ci ?t Th i?n t?. ?m b?o ci ?t Lo?i Ti kho?n ?c ?t thnh POP3.

        Ch ? Nh?p thng tin t? ISP ho?c t? qu?n tr? vin e-mail c?a b?n vo My ch? th ?n v vo My ch? th i (SMTP).
      6. B?m Ti?p theo, lm theo l?i nh?c ? k?t thc thi?t l?p ti kho?n c?a b?n, r?i b?m K?t thc.
      7. H? s m?i c?a b?n s? ?c t?o. Chuyn ti bc 4.
    • Microsoft Office Outlook 2003 va cac phin ban Outlook trc
      1. B?m Thm ti kho?n e-mail m?i.
      2. Bm Tip theo.
      3. B?m POP3.
      4. Bm Tip theo.
      5. i?n vo cc trong h?p ki?m Ci ?t Th i?n t?. ?m b?o ci ?t Lo?i Ti kho?n ?c ?t thnh POP3.

        Ch ? Nh?p thng tin t? ISP ho?c t? qu?n tr? vin e-mail c?a b?n vo cc My ch? th ?n v My ch? th i (SMTP).
      6. Bm Tip theo.
      7. Bm Kt thuc.
      8. H? s m?i c?a b?n s? ?c t?o. Chuyn ti bc 4.

B?c 4: ?t h? s m?c ?nh

  1. Trong h?p tho?i Th, d?i Khi kh?i ?ng Microsoft Outlook, h?y s? d?ng h? s ny, b?m ch?n h? s m?i m b?n ? t?o ? b?c 3.
  2. Bm OK.
  3. S? d?ng Outlook ? g?i cho chnh m?nh m?t e-mail.

    N?u nh?n ?c e-mail thnh cng, b?n ? hon t?t kh?c ph?c s? c?.

    N?u khng nh?n ?c e-mail, vi?c t?o c?u h?nh m?i khng gi?i quy?t ?c s? c? c?a b?n. Th? phng php 2.

    Ch ? N?u b?n s? d?ng K?t n?i m?ng Quay s? ? k?t n?i v?i Internet, r?t ti?c, bi vi?t ny khng th? gip b?n hn. Tham kh?o ph?n "Cc b?c ti?p theo" ? bi?t cc tu? ch?n khc.

Phng phap 2: ?t TCP/IP lm giao th?c m?c ?nh

N?u vi?c t?o c?u h?nh m?i khng gi?i quy?t ?c s? c?, TCP/IP c th? khng ?c ?t lm giao th?c Internet m?c ?nh c?a b?n. Lm theo cc b?c sau ? ?t TCP/IP lm giao th?c m?c ?nh ? k?t n?i v?i Internet.

B?c 1: M? h?p tho?i Thu?c tnh K?t n?i M?ng

  1. Tu? thu?c vo phin b?n Windows ang ch?y trn my tnh c?a b?n, th?c hi?n m?t trong cc cch sau:
    • Windows XP ho?c Windows 2000: B?m B?t ?u r?i b?m Ch?y.
    • Windows Vista: B?m B?t ?u
      Thu g?n h?nh ?nh nyBung r?ng h?nh ?nh ny
      VistaStartButton
      .
  2. Nh?p ncpa.cpl, r?i nh?n Enter ? m? c?a s? K?t n?i M?ng.
  3. Bm chut phai vao kt ni v?i Internet, sau o bm Cac thuc tinh.

    Ch ? N?u nhi?u k?t n?i ?c hi?n th? trong c?a s? K?t n?i M?ng, k?t n?i m b?n s? d?ng ? k?t n?i v?i Internet cho bi?t ? k?t n?i ho?c k?t i?u g? tng t?.

B?c 2: Xc minh xem k?t n?i c s? d?ng TCP/IP hay khng

  1. Trn tab Chung, am bao rng hp kim Giao thc Internet (TCP/IP) c chon. N?u khng, h?y b?m ch?n h?p ki?m Giao th?c Internet (TCP/IP).
  2. Bm OK.
  3. Bm Co nu ban c nhc khi ng lai may tinh.
  4. S? d?ng Outlook ? g?i cho chnh m?nh m?t e-mail.

    N?u nh?n ?c e-mail thnh cng, b?n ? hon t?t kh?c ph?c s? c?.

    N?u b?n khng nh?n ?c e-mail, r?t ti?c, bi vi?t ny ? khng gip ?c b?n. Tham kh?o ph?n "Cc b?c ti?p theo" ? bi?t cc tu? ch?n khc.

Cac s c tng t va giai phap

i vi phin ban Microsoft Outlook 2000 cua bai vit nay, hay xem 254832.
i vi phin ban Microsoft Outlook 98 cua bai vit nay, hay xem 256572.
i vi phin ban Microsoft Outlook 97 cua bai vit nay, hay xem 256574.

Cac bc tip theo

N?u cc phng php ny khng hi?u qu? v?i b?n, b?n c th? s? d?ng trang web D?ch v? H? tr? Khch hng c?a Microsoft ? t?m cc gi?i php khc cho s? c? c?a b?n. M?t s? d?ch v? m cc trang web D?ch v? H? tr? Khch hng c?a Microsoft cung c?p g?m c:
  • C s? Ki?n th?c C th? T?m ki?m: T?m ki?m thng tin h? tr? k? thu?t v cc cng c? t? gip ? cho cc s?n ph?m c?a Microsoft.
  • Trung tm Gi?i php: Xem cc bi vi?t n?i b?t h? tr? v cu h?i th?ng g?p c? th? theo s?n ph?m.
  • Cc Tu? ch?n H? tr? khc: S? d?ng Web ? ?t cu h?i, lin h? v?i D?ch v? H? tr? Khch hng c?a Microsoft ho?c cung c?p ph?n h?i.
N?u b?n v?n g?p s? c? v?i g?i v nh?n e-mail trong Outlook, b?n c th? mu?n lin h? v?i b? ph?n H? tr?:
http://support.microsoft.com/contactus/?ln=vi-vn

Thng tin thm

Cc s? c? k?t n?i Internet khc

Danh sch sau y m t? cc nguyn nhn khc c th? gy ra s? c? k?t n?i Internet:
  • H?u h?t cc ci ?t k?t n?i v ?a ch? Internet ?u phn bit ch hoa ch thng. Ki?m tra xem c vi?t hoa ng khng.
  • Thi?t l?p k?t n?i Internet, v sau kh?i ?ng Outlook. N?u b?n nh?n ?c thng bo l?i khi b?n c? g?ng g?i ho?c nh?n e-mail, h?y xc nh?n t?t c? ci ?t Th i?n t? v?i ISP c?a m?nh. B?n c th? ? nh?p ?a ch? DNS ho?c ?a ch? my ch? tin t?c thay v? ?a ch? my ch? th.
  • C?u h?nh th t? xa c th? gy ra h?u qu? khng mong mu?n. N?u b?n c?u h?nh d?ch v? cho th t? xa, b?n c th? b? m?t k?t n?i. Ngoi ra, e-mail c th? khng ?c g?i ho?c nh?n nh mong ?i.

Thu?c tnh

ID c?a bi: 286040 - L?n xem xt sau cng: 02 Thang Mi Hai 2013 - Xem xt l?i: 4.0
p d?ng
  • Microsoft Office Outlook 2007
  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002 Standard Edition
T? kha:
kbhowto kbexpertiseinter kbceip kbtshoot kbemail kbconfig kbvideocontent KB286040

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