This article was previously published under Q286120
Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986
(http://support.microsoft.com/kb/256986/
)
Description of the Microsoft Windows Registry
When you try to install Microsoft Visio, the Visio Installation Manager may not install all the required files. The installation may appear to be complete, but Visio does not start. Visio is not added to the Start menu, and Visio32.exe is not copied to the hard disk.
The Visio Installation Manager may also quit unexpectedly. You may receive one of the following error messages:
If Microsoft Visio is not listed in the Add/Remove Programs dialog box, you can reinstall Visio from the CD-ROM. To reinstall Visio, follow these steps:
Temporarily quit any virus scanning software you are currently using.
On the Visio CD-ROM, locate the Vba6.msi file. This file is typically located in the \Install\bin\sp\VBA folder.
Right-click Vba6.msi, and then click Uninstall.
Right-click Vba6.msi, and then click Install.
On the Visio CD-ROM, locate the Spcore.msi file. This file is typically located in the \Install\bin\sp\Spcore folder.
Right-click Spcore.msi, and then click Uninstall.
Right-click Spcore.msi, and then click Install.
Note This is a quiet installation and it runs without any prompts. Wait about 30 seconds for it to complete.
On the Visio CD-ROM, locate the Setup.msi file that is located in the \Install\bin\sp\Vim folder.
Right-click Setup.msi, and then click Install.
The Visio Installation Manager (VIM) starts the installation process. If this does not resolve the problem, follow the steps that are listed in Method 3.
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To remove Visio 2000, follow these steps:
282234
(http://support.microsoft.com/kb/282234/
)
Visio2000: How to completely remove Visio from Microsoft Windows
To resolve this issue, run the Microsoft Windows Installer CleanUp utility to remove the Windows Installer registry settings, and then reinstall Visio. To do this, follow these steps:
Download, install, and then run the Windows Installer CleanUp utility to remove the Windows Installer registry settings associated with your products installation.
For additional information about how to download, install, and use the Windows Installer CleanUp utility, click the following article number to view the article in the Microsoft Knowledge Base:
290301
(http://support.microsoft.com/kb/290301/
)
Description of the Windows Installer CleanUp Utility
To use the Windows CleanUp utility, follow these steps:
Click Start, point to Programs, and then click Windows Installer Clean Up.
Select the program that you want to remove, and then click Remove.
Click OK, and then click Exit.
Note Because the Windows Installer CleanUp utility removes Windows Installer related registry settings and not the program files, make sure that you install your program in the same folder it was originally installed in to prevent duplication of files on your hard disk.
This utility may make it necessary to reinstall other programs, and Microsoft advises caution. Only remove Visio or Visio solutions.
The following is a combined list of all MSI (Microsoft Installer) files that Visio Standard Edition, Visio Technical Edition, Visio Professional Edition, and Visio Enterprise Edition could install onto your system. Remove Visio and the solutions that are applicable:
Add-ons
Advanced Network Diagramming
Advanced Network Diagramming Help
Advanced Network Diagramming Samples
AutoDiscovery and Layout
AutoDiscovery and Layout Help
AutoDiscovery and Layout Samples
Block Diagrams
Block Diagrams Help
Block Diagrams Samples
Borders and Backgrounds
Borders and Backgrounds Help
Btrieve
Building Architecture
Building Architecture Help
Building Architecture Samples
Building Services
Building Services Help
Cad Drawing Converter
Cad Drawing Converter Help
CAD Drawing Converter Samples
CAD Drawing Display
CAD Drawing Display Samples
Callouts and Connectors
Callouts and Connectors Help
Clip Art and Symbols
Clip Art and Symbols Help
Custom Properties Editor
Database Design
Database Design Help
Database Design Samples
Database Wizard
Database Wizard Samples
Developing Visio Solutions
Developing Visio Solutions Help
Developing Visio Solutions VNOM Sample
Directory Services
Directory Services Help
Directory Services Samples
Electrical Engineering
Electrical Engineering Help
Electrical Engineering Samples
Equipment Selector
Equipment Selector Furniture Database
Equipment Selector Help
Facilities Management
Facilities Management Help
Flowcharts
Flowcharts Help
Flowcharts Samples
Fluid Power
Fluid Power Help
Fluid Power Samples
Forms and Charts
Forms and Charts Help
Forms and Charts Samples
Foundation technical
Graphic Filters
Help for Visio 2000 (HTML Help)
Help_Technical
Internet Diagrams
Internet Diagrams Help
Internet Diagrams Samples
LPAD Driver
Maps
Maps Help
Maps Samples
Mechanical Engineering
Mechanical Engineering Help
Mechanical Engineering Samples
Microsoft Repository
Microsoft Visio 2000 (All Users)
NDS Extensions
Network Diagrams
Network Diagrams Help
Network Diagrams Samples
Office Layout
Office Layout Help
Office Layout Samples
Organization Charts
Organization Charts Help
Organization Charts Samples
Page Layout Wizard
Print ShapeSheet
Process Engineering
Process Engineering Help
Process Engineering Samples
Program Files (All Users)
Program Files Enterprise
Program Files Enterprise Help
Program Files Technical
Project Schedules
Project Schedules Help
Project Schedules Samples
Property Reporting Wizard
Release Notes Enterprise
Sample Drawings
Save as HTML
Shape Explorer
Shape Explorer Help
SmartShape Wizard
Software Design
Software Design Help
Software Design Samples
Solutions
Stencil Report Wizard
UML Extensions
Visio (All Users)
Visio Core Files
Visio Technical Core Files
Temporarily quit any virus scanning software you are currently using.
Insert the Visio 2000 CD into your CD-ROM drive to begin the Installation procedure.
Setup will require one system restart and then the Visio Install Manager (VIM) will launch.
If the Visio Install Manager does not appear after the computer restarts, finish the installation using the steps in Method 2.
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Back to the top
