Article ID: 286180 - View products that this article applies to.
This article was previously published under Q286180
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
If you are using Windows 95 or Windows 98, you may receive the following error message:
When you click Details, you may receive the following error message:
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
After you click OK, the program shuts down.
Program caused an invalid page fault in module module name at memory address.
If you are using Windows Millennium Edition (Me), you may receive the following error message:
To view the details, press ALT+D, or open the Faultlog.txt file in the Windows folder.
Program has caused an error in module name.
Program will now close.
If you continue experiencing problems,
try restarting your computer.
This error message can occur for any of the following reasons:
To resolve this issue, identify when the error message first occurred. Also, determine if you recently made changes to the computer, for example, you installed software or changed the hardware configuration.
Use a clean boot troubleshooting procedure to help you identify the cause of the error message.
For additional information about the clean boot procedure, click the article numbers below to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/243039/EN-US/ )How to Perform a Clean Boot in Windows 95
(http://support.microsoft.com/kb/192926/EN-US/ )How to Perform Clean-Boot Troubleshooting for Windows 98
(http://support.microsoft.com/kb/267288/EN-US/ )How to Perform a Clean Boot in Windows Millennium Edition
NOTE: To more effectively search the Microsoft Knowledge Base, use keywords that relate to your issue. If you are searching for troubleshooting information that is not mentioned in this article, search the Microsoft Knowledge Base again by using keywords that are listed in the following Microsoft Knowledge Base article:
(http://support.microsoft.com/kb/242450/EN-US/ )How to Query the Microsoft Knowledge Base Using Keywords
Contact us for more help
Connect with Answer Desk for expert help.