The Mail Merge feature is unavailable in Publisher 2003 and in Publisher 2002

When you point to Mail Merge on the Tools menu, the Mail Merge Wizard and other Mail Merge options may be unavailable (dimmed).

You cannot use the Mail Merge feature if your current publication is set to use spot colors or process colors. Any color printing option other than Composite RGB turns off the Mail Merge feature.

If you want to use the Mail Merge feature, you must set up your publication for the composite printing color option. To change the color options, follow these steps:

1. On the Tools menu, point to Commercial Printing Tools, and then click Color Printing.
2. In the Color Printing dialog box, click the Composite RGB button, and then click OK.
3. Point to Mail Merge on the Tools menu. Note that the Mail Merge Wizard is now available.

Use the Commercial Printing Tools options when you are taking your publication to a print shop for color separations and printing from plates on an offset printer. Use the Mail Merge feature for printing envelopes, labels, and other documents. These two features are mutually exclusive in Microsoft Publisher. For more information, click the following article number to view the article in the Microsoft Knowledge Base: