Article ID: 2865342 - View products that this article applies to.
Consider the following scenario:
To resolve this issue, install the latest Bluetooth software from your computer manufacturer's support website.
This issue does not occur when Broadcom Bluetooth Software version 126.96.36.19900 or a later version is installed.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Article ID: 2865342 - Last Review: July 8, 2013 - Revision: 1.0