FIX: SQL Server 2000 cluster setup fails with a "The procedure entry point ?CloseFile@ConvertRemote@@QAEKPAXPAH@Z could not be located in the dynamic link library Cnvrem.dll" error message

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Article ID: 286774 - View products that this article applies to.
This article was previously published under Q286774
BUG #: 351686 (SHILOH_BUGS)
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SYMPTOMS

When you install SQL Server 2000 as a cluster virtual server, the setup process may fail with this error message:
The procedure entry point ?CloseFile@ConvertRemote@@QAEKPAXPAH@Z could not be located in the dynamic link library Cnvrem.dll.
This behavior may occur in SQL Server 2000 versions (8.00.345 or earlier).

CAUSE

This error occurs because of a version mismatch of the Cnvrem.dll file. During the cluster setup, the latest version of the Cnvrem.dll file (1998.11.13.0) is not copied into the Upgrade folder. The Cnvrem.dll file is basically a remote procedure call (RPC) wrapper for a two computer version upgrade.

RESOLUTION

To resolve this problem, obtain the latest service pack for SQL Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
290211 INF: How to Obtain the Latest SQL Server 2000 Service Pack

WORKAROUND

Check to see if you have more than one version of the Cnvrem.dll file. If you do have more than one version, rename the older version to something else and replace it with the later version.

STATUS

Microsoft has confirmed that this is a problem in SQL Server 2000. This problem was first corrected in SQL Server 2000 Service Pack 1.

Properties

Article ID: 286774 - Last Review: April 6, 2006 - Revision: 3.3
APPLIES TO
  • Microsoft SQL Server 2000 Standard Edition
Keywords: 
kbbug kbfix kbsqlserv2000sp1fix KB286774

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