XCON: MTA System Monitor Counters Do Not Work When You Connect Using Terminal Services

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This article was previously published under Q286825

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SYMPTOMS

Message transfer agent (MTA) instances may not be displayed in System Monitor on a Microsoft Windows 2000-based computer that is a Terminal Services client.

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CAUSE

This issue can occur if the System Monitor counter for the Exchange 2000 MTA is not shared with Terminal Services.

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To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 (http://support.microsoft.com/kb/301378/EN-US/ ) XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

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STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

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MORE INFORMATION

For additional information about the same problem in the Exchange Server 5.5 MTA, click the article number below to view the article in the Microsoft Knowledge Base:

265508 (http://support.microsoft.com/kb/265508/EN-US/ ) XCON: Message Transfer Agent Instance Is Not Displayed in Performance Monitor on Terminal Services Client

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