Article ID: 2868375 - View products that this article applies to.
The 'My requests' view in the Service Manager Self-Service portal takes long time to load or stays blank. This may happen to a limited number of users and those with large numbers of incidents.
This view uses a complex type projection that may be not perform well in some SQL Server environments.
If you feel you are experiencing the issue described above, please contact Microsoft Support for more information.
There is another similar issue although it has a different root cause and solution:
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.
Article ID: 2868375 - Last Review: July 15, 2013 - Revision: 5.0