Article ID: 286875 - View products that this article applies to.
This article was previously published under Q286875
In Microsoft Word, when you create a mail merge document and then use the Mail Merge Wizard to insert the address block, the resulting address may not be in the correct format for all of the recipients.
For example, when you address mail to an individual at a corporate address in England, the name of the company should come first and then the name of the individual. In the United States, the name of the individual should come before the name of the company.
When you insert the address block from the Mail Merge Wizard into a mail merge document, the name of the individual always comes first, regardless of how the address is arranged in the address database.
This issue occurs because the address block in Word has only one format for each language.
To work around this issue, insert individual address field names in the order that you want them to appear on an address. To insert individual field names, follow these steps: