Article ID: 286906 - View products that this article applies to.
This article was previously published under Q286906
When you are using the slider on the Settings tab of the Display Properties dialog box to change the screen resolution, the slider will only go as low as 800 X 600. Also, the Color quality setting will not go lower than 16-bit.
640 X 480 resolution and 256 colors are not supported display settings for Windows XP.
NOTE: This workaround is not supported by Microsoft.
To work around this issue, follow these steps: