No warning logged when the Storport miniport driver tries to use more than 8 SCSI buses in Windows Server 2008 R2

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Article ID: 2871163 - View products that this article applies to.
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Summary

To identify incompatibilities between Windows Server 2008 R2 and storage controllers that were designed for Windows Server 2012, an update is available that will log the following warning message in Event Viewer:

This Storport miniport driver is trying to use more than 8 SCSI buses. This exceeds the supported maximum on this operating system. Please contact your storage controller manufacturer to determine whether this device and driver is designed to work on this operating system.

This warning message will be logged when the system is started and the Storport miniport driver detects that the storage controller is trying to use more than the maximum number of supported buses. For Windows Server 2008 R2 and earlier versions of Windows, 8 is maximum number of supported buses.

If you see this warning message being logged, see the documentation from the storage controller vendor to make sure that this hardware is supported for Windows Server 2008 R2.

More information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Service Pack 1 for Windows Server 2008 R2.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

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The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
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    VersionProductSR_LevelService branch
    6.1.760 1 . 18xxxWindows Server 2008 R2SP1GDR
    6.1.760 1 . 22xxxWindows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Iologmsg.dll6.1.7601.182092,04813-Jul-201305:44x64
Iologmsg.dll6.1.7601.223832,04813-Jul-201305:18x64
Storport.sys6.1.7601.18209190,40013-Jul-201305:59x64
Storport.sys6.1.7601.22383190,91213-Jul-201305:25x64
For all supported IA-64-based versions of Windows Server 2008 R2
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File nameFile versionFile sizeDateTimePlatform
Iologmsg.dll6.1.7601.182092,04813-Jul-201304:40IA-64
Iologmsg.dll6.1.7601.223832,04813-Jul-201304:30IA-64
Storport.sys6.1.7601.18209428,99213-Jul-201304:55IA-64
Storport.sys6.1.7601.22383431,04013-Jul-201304:36IA-64
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

Additional file information

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Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
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File nameAmd64_microsoft-windows-iologgingdll_31bf3856ad364e35_6.1.7601.18209_none_1513c08012f9f860.manifest
File versionNot applicable
File size2,652
Date (UTC)13-Jul-2013
Time (UTC)06:27
PlatformNot applicable
File nameAmd64_microsoft-windows-iologgingdll_31bf3856ad364e35_6.1.7601.22383_none_1540dc2f2c5ddfa8.manifest
File versionNot applicable
File size2,652
Date (UTC)13-Jul-2013
Time (UTC)05:48
PlatformNot applicable
File nameAmd64_microsoft-windows-storport_31bf3856ad364e35_6.1.7601.18209_none_85b208fc46c1f502.manifest
File versionNot applicable
File size15,727
Date (UTC)13-Jul-2013
Time (UTC)06:27
PlatformNot applicable
File nameAmd64_microsoft-windows-storport_31bf3856ad364e35_6.1.7601.22383_none_85df24ab6025dc4a.manifest
File versionNot applicable
File size15,727
Date (UTC)13-Jul-2013
Time (UTC)05:49
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
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File nameIa64_microsoft-windows-iologgingdll_31bf3856ad364e35_6.1.7601.18209_none_b8f6c8f25a9a9026.manifest
File versionNot applicable
File size2,650
Date (UTC)13-Jul-2013
Time (UTC)06:27
PlatformNot applicable
File nameIa64_microsoft-windows-iologgingdll_31bf3856ad364e35_6.1.7601.22383_none_b923e4a173fe776e.manifest
File versionNot applicable
File size2,650
Date (UTC)13-Jul-2013
Time (UTC)05:00
PlatformNot applicable
File nameIa64_microsoft-windows-storport_31bf3856ad364e35_6.1.7601.18209_none_2995116e8e628cc8.manifest
File versionNot applicable
File size15,726
Date (UTC)13-Jul-2013
Time (UTC)06:28
PlatformNot applicable
File nameIa64_microsoft-windows-storport_31bf3856ad364e35_6.1.7601.22383_none_29c22d1da7c67410.manifest
File versionNot applicable
File size15,726
Date (UTC)13-Jul-2013
Time (UTC)05:00
PlatformNot applicable
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Properties

Article ID: 2871163 - Last Review: August 21, 2013 - Revision: 3.0
Applies to
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Foundation
  • Windows Server 2008 R2 Standard
Keywords: 
kbautohotfix kbqfe kbHotfixServer kbfix kbexpertiseinter kbsurveynew kbbug KB2871163

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