Article ID: 287172 - Last Review: February 20, 2007 - Revision: 2.4

XADM: Exchange 2000 Setup Does Not Work with 0x80072030 Error Code

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SYMPTOMS

Exchange 2000 Setup may not work and the following error may occur:

0x80072030

The Exchange Server Setup Progress.log file contains the following information:

[14:51:01] Opening /dc=net/dc=tmmcorp/cn=Configuration/cn=Services/cn=Microsoft Exchange/cn=Active Directory
           Connections CAtomServer::ScSetOrgLevelPermissions (K:\admin\src\udog\exsetdata\components\server\a_server.cxx:1588)
           Error code 0X80072030 (8240): There is no such object on the server.
[14:51:01]  CAtomServer::ScSetOrgLevelPermissions (K:\admin\src\udog\exsetdata\components\server\a_server.cxx:1613)
           Error code 0X80072030 (8240): There is no such object on the server.
[14:51:01] Leaving CAtomServer::ScSetOrgLevelPermissions
[14:51:01]  CAtomServer::ScAddDSObjects (K:\admin\src\udog\exsetdata\components\server\a_server.cxx:394)
           Error code 0X80072030 (8240): There is no such object on the server.
[14:51:01] Leaving CAtomServer::ScAddDSObjects
[14:51:01]  CBaseAtom::ScAdd (K:\admin\src\udog\setupbase\basecomp\baseatom.cxx:860)
           Error code 0X80072030 (8240): There is no such object on the server.
[14:51:01] Service = '' CBaseServiceAtom::ScAdd (K:\admin\src\udog\setupbase\basecomp\basesvcatom.cxx:196)
           Error code 0X80072030 (8240): There is no such object on the server.
[14:51:01]  CAtomServer::ScAdd (K:\admin\src\udog\exsetdata\components\server\a_server.cxx:150)
           Error code 0X80072030 (8240): There is no such object on the server.
[14:51:01] mode = 'Install' (61953) CBaseAtom::ScSetup (K:\admin\src\udog\setupbase\basecomp\baseatom.cxx:775)
           Error code 0X80072030 (8240): There is no such object on the server.
[15:09:21] ***** RETRYING THE FAILED OPERATION *****

Setup cannot finish successfully.

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This issue can occur if the Active Directory Connector is uninstalled by using the uninstall option with the RTM version of Exchange 2000. The Exchange 2000 RTM uninstall option for the Active Directory Connector removes the Active Directory Connections container from the Active Directory. The Remove All option in Exchange 2000 SP1 and later may not have this issue.

Microsoft recommends that if you need to uninstall an Active Directory Connector, do so by using the Exchange 2000 Service Pack 1 or later Setup.exe file that is located in the I386\Adc folder to avoid this issue. However, if you have already removed the Active Directory Connector by using Exchange 2000 RTM follow the steps in the "Resolution".

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RESOLUTION

NOTE: If you plan to operate in a mixed Exchange 5.5 and Exchange 2000 environment, then you must run Forest Prep again to recreate the ADC container with the right Access Control Lists (ACLs).

If your environment is to contain Exchange 2000 exclusively, you can recreate the ADC container in one of two ways; install the ADC again and set its service to disabled, or manually create the object in the Active Directory as noted below:

Start Adsiedit.exe (in the Microsoft Windows 2000 support tools).
Connect to a global catalog.
Click to expand the Configuration Container object.
Locate the following path:
CN=Configuration,DC=domain,DC=com
CN=Services
CN=Microsoft Exchange
In the right pane, click the Microsoft Exchange container.
Right-click the Microsoft Exchange container, click New in the shortcut menu, and then click Object.
Click container as the class object.
On the next tab, type Active Directory Connections for the value.
Click Finish to finish creating the container.
Verify that the new object has been created. There should now be two child objects under the "CN=Microsoft Exchange" object.