New messages do not line wrap at page margins

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Article ID: 287543 - View products that this article applies to.
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When you compose a new message in Microsoft Outlook, the message text does not wrap according to the page margins that you set. This behavior occurs when you use Microsoft Word as your e-mail editor in Outlook.

Note The e-mail editor in Microsoft Office Outlook 2007 is always Microsoft Office Word 2007.


This behavior occurs when the Wrap to Window option is enabled in Word.


To work around this behavior, disable the Wrap to Window option. To do this, follow these steps, as appropriate for the version of Outlook that you are running.

Outlook 2007

  1. Start Outlook.
  2. On the File menu, point to New, and then click Mail Message.
  3. Click the Microsoft Office Button
    Collapse this imageExpand this image
     Microsoft Office Button
    , click Editor Options, and then click Advanced.
  4. Under Display e-mail content, click to clear the Show text wrapped within the document window check box.
  5. Click OK.

Microsoft Outlook 2002

  1. Start Outlook.
  2. On the File menu, point to New, and then click Mail Message.
  3. On the Tools menu, click Options, and then click the View tab.
  4. Under Outline and Normal Options, click to clear the Wrap to Window check box.
  5. Click OK.


Article ID: 287543 - Last Review: May 30, 2007 - Revision: 2.0
  • Microsoft Office Outlook 2007
  • Microsoft Outlook 2002 Standard Edition
kbprb KB287543

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