Article ID: 287643 - Last Review: July 2, 2004 - Revision: 2.2 How To Obtain a Userdump When COM+ FailfastsThis article was previously published under Q287643 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986
(http://support.microsoft.com/kb/256986/EN-US/
)
Description of the Microsoft Windows Registry
On This PageSUMMARY
When a COM+ application traps an exception, it brings itself down with the following entry in the Application Event Log:
The system has called a custom component and that component has failed and generated an exception. This indicates a problem with the custom component. Notify the developer of this component that a failure has occurred and provide them with the information below. Component Prog ID: Server Application ID: {D232EB74-5633-4A1F-9822-E88C19D07931} Server Application Name: G:\Dev\AV\Debug\AV The serious nature of this error has caused the process to terminate. Exception: C0000005 Address: 0x02AE7D6B Call Stack: AV!CAver::crash(void) + 0x1B OLEAUT32!DispCallFunc + 0xB6 OLEAUT32!VarBstrFromDec + 0x72CD This article describes how to modify the registry so that COM+ displays a message box just before it tears down the process in a failfast scenario. Then, when the message box appears, you can get a dump with Userdump or attach to the process with a debugger. MORE INFORMATIONStep-by-Step ExampleWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
REFERENCESFor additional information, click the article number below
to view the article in the Microsoft Knowledge Base:
241215
(http://support.microsoft.com/kb/241215/EN-US/
)
How to Use the Userdump.exe Tool to Create a Dump File
286350
(http://support.microsoft.com/kb/286350/EN-US/
)
How To Use ADPlus to Troubleshoot "Hangs" and "Crashes"
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