Article ID: 2882532 - View products that this article applies to.
Consider the following scenario:
When you apply System Center Operations Manager 2007 R2 Cumulative Update 6 or Cumulative Update 7, new Unix agent installer files are extracted to the following folder:
%ProgramFiles%\System Center Operations Manager 2007 R2\AgentManagement\UnixAgents\Note This may be a different location on your management server, depending on where System Center Operations Manager is installed.
The agents that are included with the following Systems Center Operations Manager 2007 R2 Cross Platform updates that have the following version numbers are removed during the installation of Cumulative Update 6 or Cumulative Update 7:
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The agents that are included with the original release of System Center Operations Manager 2007 R2 have a version number of 248. These files are not removed during installation. Instead, these files are replaced with 1 kilobyte (KB) files. These files are as follows:
The concatenated file names in these errors produce the following message:
The installer assumes that the concatenated file names are a location. Therfore, the installer fails.
To resolve the issue, remove the 1 KB agent installer files from the following folder on the management server under the System Center Operations Manager installation directory:
%ProgramFiles%\System Center Operations Manager 2007 R2\AgentManagement\UnixAgents\Make sure that you have valid installation files from Cumulative Update 7 on the folder that contains the version 318 files.
If you have Cumulative Update 6 applied on the management servers, the Unix agent installation file version is 298.
If the latest Unix agent installation files are unavailable in the following folder, follow these steps to obtain the installation files:
%ProgramFiles%\System Center Operations Manager 2007 R2\AgentManagement\UnixAgents\