Article ID: 2888277 - View products that this article applies to.
Microsoft Visual Studio cannot be installed, and you receive an error message that contains one of the following error codes::
To work around these issues, try one or more of the following methods.
0x80200010 - Connectivity issue during downloadThis error typically occurs when the Visual Studio installer experiences issues that affect your Internet connection during the download of required components. If you receive one of these error messages, try again to install Visual Studio after your Internet connection improves. If you continue to see this error, try the following methods:
0x80070005 - Access DeniedThis error occurs when Visual Studio cannot access one or more of the required installation files. This error may occur for any of the following reasons:
0x80070643 - Installation cache or ISO is corruptedThis error typically occurs when a file that is related to the installation becomes corrupted. You may experience this error when you install Visual Studio by using an ISO or DVD burned from ISO. You may also experience this error during a repair of Visual Studio.
Error when you install from an ISO or a DVD burned from an ISOIf you use an ISO file for your installation of Visual Studio, or if you use a DVD that was burned from an ISO file, the ISO file may become corrupted during the download process. You can verify the integrity of the ISO file by using the Microsoft File Checksum Integrity Verifier
(http://go.microsoft.com/fwlink/?LinkID=314220). To do this, follow these steps:
If you obtained the ISO file from a DVD, you can try to download the Visual Studio web installer or ISO file from MSDN or the Download Center, and then try the installation again.
If you purchased the DVD from a retail store, you might also be able to download Visual Studio from the store's website, and then use the license key that was provided together with the DVD to activate Visual Studio. Contact the retail store for more information about this process.
Error during a repairIf the error occurs when you try to repair Visual Studio, your installation cache may have become corrupted. To repair the cache, follow these steps:
0x800713ec - .NET Framework installation is in progressThis error typically occurs when an installation of the .NET Framework that is separate from Visual Studio is already in progress. Because many components of the Visual Studio installer depend on the .NET Framework, an attempt to install the .NET Framework while Visual Studio is being installed can cause unexpected behavior. To work around this issue, wait for the .NET Framework installer to finish before you install Visual Studio.
If this article does not address the Visual Studio installation issue that you are experiencing, please go to the Visual Studio Setup and Installation forum
(http://go.microsoft.com/fwlink/?LinkId=151500)for other considerations.