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Symptoms

When you try to back up a Microsoft Exchange Server 2013 database by using a third-party product or Windows Server Backup, the backup operation fails. Additionally, one of the following events is logged in the Application log:


Cause

This issue occurs because an internal structure is not initialized properly in Exchange 2013.

Resolution

To resolve this issue, install the following cumulative update:

2892464 Description of Cumulative Update 3 for Exchange Server 2013

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about Windows Server Backup, go to the following Microsoft website:

General information about Windows Server Backup

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