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Summary

This article describes the issues that are fixed in the Microsoft Outlook 2013 hotfix package that is dated September 9, 2014.

INTRODUCTION

Issues that this hotfix package fixes

  • Assume that you open a meeting request, and then you click the Propose New Time button. A window opens to let you propose a new time. However, the window does not contain enough information, such as detailed free/busy information.

  • Assume that you set up an internal URL and an external URL for Exchange Web Services. The MailTips might not work when the primary URL for Exchange Web Services does not work.

  • Assume that you set up an Internet email account in Outlook 2013. When you use the Scheduling Assistant feature, Outlook might crash.

  • Assume that you use Group Policy Object (GPO) to digitally sign all email messages in Outlook 2013, and then you forward a meeting invite or a calendar item. In this situation, you might receive the following error message:

    The message you are sending cannot be processed by the underlying security system. To reset the system, turn off the security options on this message, then save and close it. Then try the operation again. (Be sure to turn security back on before sending.)

  • Assume that you receive some email messages from a contact where the display name contains one or more hyphens (-). When you right-click an email message from this contact, select Find Related, and then click Messages from Sender, no result is returned.

  • Assume that you set up an Exchange ActiveSync (EAS) account (for example, a Hotmail account or an outlook.com account) in Outlook 2013, Outlook might crash shortly after startup when it syncs the calendar.

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix package, you must have Office 2013 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issues that are listed in this article.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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