Article ID: 289201 - View products that this article applies to.
This article was previously published under Q289201
When you use Sony 8mm AIT2 media in an AIT tape drive, Removable Storage Manager (RSM) in Windows 2000 may not display the media type or it may display the media type incorrectly.
This behavior may occur because Sony introduced new tape cartridges. These cartridges are not currently identified correctly by RSM.
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Windows 2000 Service Pack 2.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
For more information about hardware and software vendor contact information, visit the following Microsoft Web site: