"Sorry, something went wrong" error when you click "New Navigation Link" or try to use the "Save site as template" option in SharePoint Online

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Article ID: 2892905 - View products that this article applies to.
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Consider the following scenario: 
  • You create a Microsoft SharePoint Online site collection by using the Basic Search Center template.
  • In Site Settings, you click Top Link Bar and then click New Navigation Link. Or, you try to use the Save site as template option in Site Settings.
In this scenario, you receive the following error message:
Sorry, something went wrong.

An unexpected error has occurred.


This is a known issue in SharePoint Online.

Still need help? Go to the Office 365 Community website.


Article ID: 2892905 - Last Review: June 4, 2014 - Revision: 5.0
Applies to
  • Microsoft SharePoint Online
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