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Warning: The retired, out-of-support Internet Explorer 11 desktop application has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10. For more information, see Internet Explorer 11 desktop app retirement FAQ.

Symptoms

Consider the following scenario:

  • You create an Explorer Bar, and you install the bar in Internet Explorer 9.

  • The new Explorer bar loads a webpage that contains a text box.

  • You click the View menu, and then you click the Explorer Bar menu to load the Explorer Bar in Internet Explorer 9.

  • You type in the text box, and then you press the Backspace, Delete, or Tab key.

In this scenario, the key does not work.

Notes

  • The issue occurs intermittently when Internet Explorer 9 is running in Windows 7.

  • The default bars in Internet Explorer (for example, the History bar) do not experience this issue.

Resolution

Update information

To resolve this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to the following Microsoft website:

http://update.microsoft.comNotes

  • This update was first included in the following security update:

    2879017 MS13-080: Cumulative Security Update for Internet Explorer: October 8, 2013

  • For more technical information about the most recent cumulative security update for Internet Explorer, go to the following Microsoft website:

    http://www.microsoft.com/technet/security/current.aspx

More Information

For more information about how to create an Explorer Bar, go to the following Microsoft webpage:

How to add Explorer Bars

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