XADM: Exchange 2000 Uses Duplicate Message ID When You Resend Message by Using Outlook

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Article ID: 289593 - View products that this article applies to.
This article was previously published under Q289593
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SYMPTOMS

If you resend a Simple Mail Transfer Protocol (SMTP) mail by using Outlook (a Messaging Application Programming Interface [MAPI] client), the message ID in the SMTP mail that you resent may be the same as the message ID in the original SMTP mail.

NOTE: This behavior is different than the behavior in Exchange Server version 5.5. In Exchange Server 5.5, if you use Outlook to resend an SMTP mail, Exchange Server 5.5 uses a unique message ID for the resent message.

CAUSE

This problem occurs because the message ID is not modified when Outlook resends the original SMTP mail.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:

Component: Information store

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File nameVersion
Store.exe6.0.4418.72

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

MORE INFORMATION

To confirm the message ID in Outlook:
  1. Open the SMTP mail that was sent from the Exchange 2000 server.
  2. On the View menu, click Options, and then click Internet Header.
  3. View the "Message-ID" line.

Properties

Article ID: 289593 - Last Review: October 23, 2013 - Revision: 1.3
APPLIES TO
  • Microsoft Exchange 2000 Server Standard Edition
Keywords: 
kbnosurvey kbarchive kbbug kbexchange2000presp1fix kbexchange2000presp2fix kbexchange2000sp2fix kbfix KB289593

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