XL2000: "An Unexpected Error Has Occurred" When You Update Links from Web Browser

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Article ID: 289629 - View products that this article applies to.
This article was previously published under Q289629
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When you open a workbook in your browser, and you choose to update links to linked workbooks, you receive the following error message:
An unexpected error has occurred.
Access is denied, and the links are not updated.


This problem occurs when the workbook is hosted by a server that is configured to use Basic Authentication.


To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
   Date         Time      Version     Size       File name     
   23-MAR-2001  11:51:43              1,793,724  Excel.msp
   23-MAR-2001  12:15:12              4,451,160  Excel_Admin.msp
After the hotfix is installed, the following files will have the listed attributes or later:
   Date         Time      Version     Size       File name     
   07-MAR-2001  10:25:02  2.0.4807.0     86,016  Msstko32.dll
   22-MAR-2001  09:32:33  7,159,853  Excel.exe


Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).


Article ID: 289629 - Last Review: October 23, 2013 - Revision: 3.3
  • Microsoft Excel 2000 Standard Edition
kbnosurvey kbarchive kboffice2000sp3fix kbbug kberrmsg kbfix kboffice2000presp3fix kbhotfixserver kbqfe KB289629

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