FIX: Internet Information Server Process Shuts Down with Access Violation

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View products that this article applies to.

This article was previously published under Q289684

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SYMPTOMS

An Internet Information Server (IIS) process may shut down with an Access Violation due to stress.

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CAUSE

This problem is caused by a bug in the Ole32.dll file.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

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APPLIES TO

Microsoft COM+ 1.0

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kbbug kberrmsg kbfix kbwin2000presp2fix KB289684

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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