Article ID: 289732 - View products that this article applies to.
This article was previously published under Q289732
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When you create a virtual private network (VPN) connectoid to the IP address of an RRAS server that has Microsoft Challenge-Handshake Authentication Protocol (MS-CHAP) authentication enabled, the VPN may not work.
This behavior occurs if you turn on the Store password using reversible encryption setting in the Local Computer Policy snap-in for Microsoft Management Console (MMC) and you also configure the advanced settings on the Security tab of the VPN connection as follows:
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/260910/EN-US/ )How to Obtain the Latest Windows 2000 Service Pack
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was first corrected in Windows 2000 Service Pack 2.