How to access Outlook Web App

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Article ID: 2897680 - View products that this article applies to.
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Microsoft Outlook Web App (formerly Outlook Web Access) is a browser-based email client. Outlook Web App lets you access your Microsoft Exchange Server mailbox from almost any web browser. 

The following is a screen shot for Outlook Web App in Exchange Server 2010:
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A screen shot for Outlook Web App in Exchange Server 2010

How to access Outlook Web App

To access Outlook Web App, follow these steps:
  1. Ask your network administrator or local Helpdesk to see whether your Exchange account has Outlook Web App enabled. If Outlook Web App is enabled, ask the administrator or Helpdesk for the address (URL) of Outlook Web App. Usually, the address is in the following form:
    https://<Domain Name>/OWA
  2. Open a web browser such as Internet Explorer, type the Outlook Web App address in the address bar, and then press Enter.
  3. If you receive the following certificate warning, click Continue to this website (not recommended):
    There is a problem with this website’s security certificate.

    Note This certificate warning is displayed if an incorrect certificate is being used in the Exchange server. Report this issue to the network administrator.

    Refer to the following screen shot:

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    A screen shot for the certificate warning

  4. On the Outlook Web App sign-in page, type your user name and password, and then click Sign in. The user name must be in one of the following formats:
    • Domain/username
    In most cases, the user name and password are the logon name and password that you use to log on to your organization's network or computer.

    If you don't know your Outlook Web App user name and password, you should contact the network administrator.


Article ID: 2897680 - Last Review: December 2, 2013 - Revision: 3.0
Applies to
  • Microsoft Exchange Server 2013 Enterprise
  • Microsoft Exchange Server 2013 Standard
  • Microsoft Exchange Server 2010 Enterprise
  • Microsoft Exchange Server 2010 Standard
  • Microsoft Exchange Server 2007 Enterprise Edition
  • Microsoft Exchange Server 2007 Standard Edition
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