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Exchange Server Is Using 10 Percent of CPU Resources on Windows 2000

Article ID: 290160 - View products that this article applies to.

This article was previously published under Q290160

SYMPTOMS

When Microsoft Exchange Server runs on Windows 2000 Server, this program uses about 10 percent of the CPU resources. A single function, the user context list mode, consumes these CPU resources.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910

(http://support.microsoft.com/kb/260910/EN-US/ )

How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time    Version        Size     File name
   -----------------------------------------------------------------
   02/21/2001  03:11p  5.0.2195.2842  130,320  adsldpc.dll
   02/21/2001  03:11p  5.0.2195.2867  360,208  advapi32.dll
   02/21/2001  03:09p  5.0.2195.2867  521,488  instlsa5.dll
   02/21/2001  03:11p  5.0.2195.2862  140,560  kdcsvc.dll
   01/29/2001  09:19p  5.0.2195.2862  198,928  kerberos.dll
   01/26/2001  10:15p  5.0.2195.2862   69,456  ksecdd.sys
   02/21/2001  03:00p  5.0.2195.2867  503,568  lsasrv.dll    128-bit
   02/21/2001  03:00p  5.0.2195.2867  494,864  lsasrv.dll    56-bit
   01/30/2001  09:04p  5.0.2195.2867   33,552  lsass.exe
   02/21/2001  01:56p  5.0.2195.2876  111,616  msv1_0.dll
   02/21/2001  03:11p  5.0.2195.2875  907,024  ntdsa.dll
   02/15/2001  09:33p  5.0.2195.2872  381,712  samsrv.dll
   02/21/2001  03:11p  5.0.2195.2797  128,272  wldap32.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

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MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149

(http://support.microsoft.com/kb/249149/EN-US/ )

Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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