Stop error 0x109: CRITICAL_STRUCTURE_CORRUPTION on a VMWare virtual machine

Article ID: 2902739 - View products that this article applies to.
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Symptoms

On a Windows Server Virtual Machine that is running VMWare ESXi 5.0.x, you receive a "CRITICAL_STRUCTURE_CORRUPTION" Stop error code that begins as follows:

Bugcheck code 00000109
Arguments a3a01f58`92797517 b3b72bde`e4f976b6 00000000`c0000103 00000000`00000007

Cause

This problem occurs because the system detects a Critical MSR modification, and then it crashes.

Resolution

To resolve this problem, go to the following VMWare website:

Windows 8.1/Windows Server 2012 virtual machines fail with a blue screen and report the error: CRITICAL_STRUCTURE_CORRUPTION (2060019)

This is a known issue that affects ESXi 5.0.x. For more information, contact VMWare.

To work around this issue, manually create a CPUID mask for the affected virtual machines. To do this, follow these steps:

  1. Turn off the virtual machine.
  2. Right-click the virtual machine, and then click Edit Settings.
  3. Click the Options tab.
  4. Under Advanced, click CPUID Mask.
  5. Click Advanced.
  6. In the Register column, locate the edx register under Level 80000001.
  7. In the Value field, enter the following character string exactly:

    ----:0---:----:----:----:----:----:----
  8. Click OK two times.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Properties

Article ID: 2902739 - Last Review: January 31, 2014 - Revision: 3.0
Applies to
  • Windows Server 2012 R2 Standard
  • Windows 8.1
Keywords: 
KB2902739

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