Article ID: 2902933 - View products that this article applies to.
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Symptoms

The Generate Incident Report action does not display the "Bcc" field of an original email message in a Microsoft Exchange Server 2013 environment.

Cause

This issue occurs because the transport rule agent does not fetch Bcc recipients.

Resolution

To resolve this issue, install the following cumulative update: 
2892464 Description of Cumulative Update 3 for Exchange Server 2013

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about incident reports, go to the following Microsoft website:
General information about incident reports

Properties

Article ID: 2902933 - Last Review: November 25, 2013 - Revision: 2.0
Applies to
  • Microsoft Exchange Server 2013 Enterprise
  • Microsoft Exchange Server 2013 Standard
Keywords: 
kbqfe kbfix kbsurveynew kbexpertiseinter KB2902933

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