Article ID: 2906994 - View products that this article applies to.
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Symptoms

When you run the CHKDSK /SCAN command in Windows 8, CHKDSK may stop responding and cannot recover from file corruption.

When this problem occurs, the CHKDSK results resemble the following:

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CHKDSK results


Note The actual percentage values may vary.

Cause

This problem occurs because of an issue in the CHKDSK command.

Resolution

Hotfix information

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, go to the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows 8 installed.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

File information

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The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8 file information and notes

Important Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
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    VersionProductMilestoneService branch
    6.2.920 0.20 xxxWindows 8RTMLDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 8
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File nameFile versionFile sizeDateTimePlatform
Autochk.exe6.2.9200.20716793,08815-May-201302:34x86
Untfs.dll6.2.9200.20868482,81602-Nov-201306:53x86
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For all supported x64-based versions of Windows 8
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File nameFile versionFile sizeDateTimePlatform
Autochk.exe6.2.9200.20716888,32015-May-201304:54x64
Untfs.dll6.2.9200.20868542,20802-Nov-201307:16x64
Autochk.exe6.2.9200.20716793,08815-May-201302:34x86
Untfs.dll6.2.9200.20868482,81602-Nov-201306:53x86
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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Additional file information

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Additional file information for Windows 8

Additional files for all supported x86-based versions of Windows 8
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File namePackage_1_for_kb2906994~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot applicable
File size2,497
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File namePackage_2_for_kb2906994~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot applicable
File size2,499
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File namePackage_3_for_kb2906994~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot applicable
File size2,048
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File namePackage_4_for_kb2906994~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot applicable
File size1,819
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File namePackage_for_kb2906994_rtm~31bf3856ad364e35~x86~~6.2.1.0.mum
File versionNot applicable
File size2,909
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File nameX86_709ec752def68a8359c5650d329952f5_31bf3856ad364e35_6.2.9200.20868_none_e0a39c8174c5a4cd.manifest
File versionNot applicable
File size716
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File nameX86_a1060d27606e2decfb3ef3a73c1bc128_31bf3856ad364e35_6.2.9200.20868_none_86622944f3c6ff06.manifest
File versionNot applicable
File size695
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File nameX86_microsoft-windows-autochk_31bf3856ad364e35_6.2.9200.20868_none_df423e8dac31a990.manifest
File versionNot applicable
File size3,620
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File nameX86_microsoft-windows-f..mutilityntfslibrary_31bf3856ad364e35_6.2.9200.20868_none_fc120910de5db182.manifest
File versionNot applicable
File size2,205
Date (UTC)02-Nov-2013
Time (UTC)07:43
PlatformNot applicable
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Additional files for all supported x64-based versions of Windows 8
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File nameAmd64_709ec752def68a8359c5650d329952f5_31bf3856ad364e35_6.2.9200.20868_none_3cc238052d231603.manifest
File versionNot applicable
File size718
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File nameAmd64_95cd016ccf02129bf0f522779c64c69e_31bf3856ad364e35_6.2.9200.20868_none_f250b46415c45aae.manifest
File versionNot applicable
File size699
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File nameAmd64_a1060d27606e2decfb3ef3a73c1bc128_31bf3856ad364e35_6.2.9200.20868_none_e280c4c8ac24703c.manifest
File versionNot applicable
File size697
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File nameAmd64_c89f47468a597a877e608b670bf38c29_31bf3856ad364e35_6.2.9200.20868_none_453b7a25c832488f.manifest
File versionNot applicable
File size720
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File nameAmd64_e940108c1300f71206d38a5881aea114_31bf3856ad364e35_6.2.9200.20868_none_c4571f14fabf38c9.manifest
File versionNot applicable
File size1,038
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File nameAmd64_f8bdad838ee160bc33b24c48549ace07_31bf3856ad364e35_6.2.9200.20868_none_5abfc83147a51183.manifest
File versionNot applicable
File size1,080
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File nameAmd64_microsoft-windows-autochk_31bf3856ad364e35_6.2.9200.20868_none_3b60da11648f1ac6.manifest
File versionNot applicable
File size3,624
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File nameAmd64_microsoft-windows-f..mutilityntfslibrary_31bf3856ad364e35_6.2.9200.20868_none_5830a49496bb22b8.manifest
File versionNot applicable
File size2,207
Date (UTC)02-Nov-2013
Time (UTC)11:36
PlatformNot applicable
File namePackage_1_for_kb2906994~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot applicable
File size2,511
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File namePackage_2_for_kb2906994~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot applicable
File size2,965
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File namePackage_3_for_kb2906994~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot applicable
File size2,952
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File namePackage_4_for_kb2906994~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot applicable
File size2,294
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File namePackage_5_for_kb2906994~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot applicable
File size2,042
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File namePackage_for_kb2906994_rtm~31bf3856ad364e35~amd64~~6.2.1.0.mum
File versionNot applicable
File size3,873
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File nameX86_microsoft-windows-autochk_31bf3856ad364e35_6.2.9200.20868_none_df423e8dac31a990.manifest
File versionNot applicable
File size3,620
Date (UTC)02-Nov-2013
Time (UTC)17:43
PlatformNot applicable
File nameX86_microsoft-windows-f..mutilityntfslibrary_31bf3856ad364e35_6.2.9200.20868_none_fc120910de5db182.manifest
File versionNot applicable
File size2,205
Date (UTC)02-Nov-2013
Time (UTC)07:43
PlatformNot applicable
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References

See the terminology that Microsoft uses to describe software updates.

Properties

Article ID: 2906994 - Last Review: December 12, 2013 - Revision: 1.0
Applies to
  • Windows 8
  • Windows 8 Enterprise
  • Windows 8 Pro
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbexpertiseinter kbsurveynew kbbug KB2906994

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