Article ID: 290744 - Last Review: December 4, 2007 - Revision: 1.4

The Office XP Shortcut Bar shortcut does not start the Office XP Bar

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This article was previously published under Q290744

SYMPTOMS

When you attempt to start the Microsoft Office XP Shortcut Bar by clicking the Microsoft Office Shortcut Bar shortcut, either the Office Shortcut Bar is not displayed, or the Office 2000 Shortcut Bar is displayed instead.

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CAUSE

This behavior can occur if both of the following conditions are true:

Your computer has Office 2000 installed, and the Office Shortcut Bar is included with the installation.

-and-
You install Office XP and keep all earlier versions of Office installed on your computer.

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RESOLUTION

To resolve this issue, add the Office XP Shortcut Bar through the Office XP CD-ROM in maintenance mode.

To add the Office XP Shortcut Bar, follow these steps:

Click Start, point to Settings, and then click Control Panel.
Double-click Add/Remove Programs.
In the Add/Remove Programs dialog box, select the Office XP program that you installed, and then click Change (in Microsoft Windows 2000) or Add/Remove (in Windows 98 or Windows Millennium Edition [Me]).
In the Microsoft Office Setup dialog box, click Add or Remove Features, and then click Next.
Click the plus sign next to Office Tools.
Click the arrow next to Microsoft Office Shortcut Bar.
Click Run all from My Computer, and then click Update.