How to determine where to publish a custom Outlook form
This article was previously published under Q290802
For a Microsoft Outlook 97 version of this article, see 264117 (http://support.microsoft.com/kb/264117/).
For a Microsoft Outlook 98 version of this article, see 264118 (http://support.microsoft.com/kb/264118/).
For a Microsoft Outlook 2000 version of this article, see 257796 (http://support.microsoft.com/kb/257796/).
On This PageSUMMARY
This article describes some of the considerations to take into account if you are trying to decide where to publish a custom Outlook form.
MORE INFORMATION
In Outlook, custom forms are typically published to a forms library so that only one copy of a form is stored on your computer. Individual items contain a Message Class field that indicates which form to use to display the data that is contained in the item. When you publish custom forms to a forms library, Microsoft Exchange Server-based computers and Outlook use considerably less resources and bandwidth because the form itself does not need to be stored within each individual item. Outlook forms solutions can vary greatly, especially because Outlook has a number of different types of standard forms. It is often difficult to determine the best place to publish a form, and there are many factors to take into account when you make the decision. Where You Can Publish FormsForms can be published to three locations. The following table outlines those locations.
It is also possible to store an Outlook form as a file in the file system or as an item in an Outlook folder. Microsoft recommends that you avoid both of these approaches, however, because the form will be a one-off form. For additional information about one-off forms, click the article number below to view the article in the Microsoft Knowledge Base: 290657 (http://support.microsoft.com/kb/290657/EN-US/) OL2002: Working with Form Definitions and One-Off Forms
You can save an Outlook form to the file system as an Outlook Template (.oft) file. This allows you to attach the form to an e-mail message, and then send the form to someone else. You can also use the .oft file as a backup of the form. To save a form as an .oft file:
Considerations When You Are Deciding Where to Publish a FormThere are many questions to take into account when you are deciding where to publish a form:
Deciding Where to Publish Folder-based FormsWhen you create a folder-based solution where the primary focus of the form is to display the items in a single folder, typically publish the form to the folder itself. When you publish the form to the folder, the folder is a self-contained entity and the form is available on the Actions menu.However, there are scenarios where you may not want to publish a typical folder-based form to a folder. If you use a form in more than one folder, and each folder always uses the same version of the form, consider publishing the form into either the Organizational Forms Library or the Personal Forms Library. When you do this, there is only one copy of the published form and it is easier to update if you need to make changes. If you are the only person who needs access to this form, publish the form in Personal Forms Library. If other people need to access to the form, and the form is typical in a public folder on an Exchange Server-based computer, investigate whether or not you may be able to publish the form to the Organizational Forms Library. One potential disadvantage to this approach is that the form will not be available under the Actions menu unless it is published to the folder. However, if it is the default form for the folder, as is typically the case, this will not make too much of a difference because you or the users can use a toolbar button to open new items. Deciding Where to Publish Message-based FormsIf the form is based on an e-mail message and it is used by you and only a couple of other users, publish the form to the Personal Forms Library for all of the users. However, if you are going to create new items based on this form, you may want to publish it to your Inbox so that you can access it on the Actions menu. If the form is going to be used by many people within an organization, publish it in the Organizational Forms Library so that there is only one copy of the form to maintain and all of the users have access to it. This approach, however, can make the form more difficult to open.Considerations and Options for Opening FormsThe following table describes how users typically open Outlook forms depending on where the forms are stored:
You can use the following methods to make forms more accessible to users. Add the "Choose Form" Command to the ToolbarTo shorten the number of steps that are needed to access the Choose Form command, add the command to the toolbar so that you can display the dialog box with a single mouse click:
Open a Form by Using Visual Basic for Applications or a COM Add-inFor additional information about how to use Visual Basic for Applications to open a form from a toolbar or menu, click the article number below to view the article in the Microsoft Knowledge Base:290803 (http://support.microsoft.com/kb/290803/EN-US/) OL2002: How to Open a Form from a Toolbar Button
Publish the Form to a FolderIf a form is published to either the Personal Forms Library or the Organizational Form Library, you may want to consider publishing a form to a folder so that it appears on the Actions menu. However, if the form is updated, be sure that the form is re-deployed so that you do not create problems with the Outlook forms cache. For additional information about the forms cache, click the following article numbers to view the articles in the Microsoft Knowledge Base:290806 (http://support.microsoft.com/kb/290806/)
How the Forms Cache Works
Save an .oft File to the Desktop or Start MenuAlthough Microsoft does not typically recommend saving an .oft file to the desktop or to the Start menu, you can save an Outlook Template (.oft) file to either location. The items that are created by doing this contain "one-off" forms that typically cause unwanted side effects depending on the design of the form and how it is used.For additional information about one-off forms, click the article number below to view the article in the Microsoft Knowledge Base: 290657 (http://support.microsoft.com/kb/290657/EN-US/) OL2002: Working with Form Definitions and One-Off Forms
REFERENCESFor additional information about available resources and answersto commonly asked questions about Microsoft Outlook solutions, click the article number below
to view the article in the Microsoft Knowledge Base:
287530 (http://support.microsoft.com/kb/287530/EN-US/) OL2002: Questions About Custom Forms and Outlook Solutions
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