How to send a Word document as an email message directly from Word

Article ID: 290936 - View products that this article applies to.
This article was previously published under Q290936
For a Microsoft Word 2000 version of this article, see 212332
(http://support.microsoft.com/kb/212332/ )
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For a Microsoft Word 97 version of this article, see 140735
(http://support.microsoft.com/kb/140735/ )
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SUMMARY

This article describes how to send a document as an email message directly from Microsoft Word. 

In Microsoft Word 2010 and in Microsoft Office Word 2007, you use the Send to Mail Recipient feature to do this. In Microsoft Office Word 2003 and in Word 2002 as part of Microsoft Office XP, you use the Mail Recipient feature to do this. 

How to send a Word document as an email message directly from Word

In Word 2010 and in Word 2007, the Send to Mail Recipient feature is not available in the Ribbon. To use this feature, you must add this command to the Quick Access Toolbar (QAT). To do this, follow these steps. 

Word 2010

  1. On the File menu, click Options.
  2. Click Quick Access Toolbar, and then click All Commands in the Choose commands from list.
  3. In the list that appears, click Send to Mail Recipient, and then click Add to add the command to the Quick Access Toolbar.

Word 2007

  1. Click the Microsoft Office Button
    Collapse this imageExpand this image
    Office_Button
    , and then click Word Options.
  2. Click Customize, and then click All Commands in the Choose commands from list.
  3. In the list that appears, click Send to Mail Recipient, and then click Add to add the command to the Quick Access Toolbar.

Word 2003 and Word 2002

 To send a document directly from Word 2003 or from Word 2002 as an email message, follow these steps:  
  1. On the File menu, point to Send To, and then click Mail Recipient to send the document as the body of the message. Or, point to Mail Recipient (as Attachment) to send the document as an attachment to the message.

    Note If Send To or Send is not available on the File menu, you must install Microsoft Outlook, Microsoft Outlook Express, or a Messaging Application Programming Interface (MAPI)-compliant third-party email program. For more information about Outlook and Outlook Express, see the "How to install Microsoft email programs" section that follows.
  2. If the Choose Profile box appears, select Default Outlook Profile or another valid profile that you have created, and then click OK. Word adds an email header to the document.
  3. Type the email address of the recipient on the To line, or select the email address from your Address Book.
  4. Type a subject for the email message on the Subject line.
  5. Click Send a Copy if you want to send the document as the email body. Or, click Send if you want to send the document as an attachment.

Note In Word 2010 and in Word 2007, if you click Send to Mail Recipient by mistake and want to cancel the action, click Send to Mail Recipient again. In Word 2003 and in Word 2002, if you click Send a Copy by mistake and want to cancel the action, click Send a Copy again.

How to troubleshoot MAPI errors

If you receive MAPI errors when you send email messages from Word by using Outlook, click the following article numbers to view the articles in the Microsoft Knowledge Base:
291152
(http://support.microsoft.com/kb/291152/ )
You receive a "Word couldn't send mail because of MAPI failure" error message when you try to send a Word document as an email attachment in Word 2002
293431
(http://support.microsoft.com/kb/293431/ )
You receive an unspecified MAPI error message when you send an attachment from Word
If you have Outlook Express installed as your default email program but are missing one or both of the Send To commands in Word, click the following article number to view the article in the Microsoft Knowledge Base:
290797
(http://support.microsoft.com/kb/290797/ )
File, Send To, Mail Recipient, or Mail Recipient (as Attachment) missing in Outlook Express
For more information about the differences between Outlook and Outlook Express, click the following article number to view the article in the Microsoft Knowledge Base:
257824
(http://support.microsoft.com/kb/257824/ )
Differences between Outlook and Outlook Express
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Article ID: 290936 - Last Review: June 28, 2012 - Revision: 6.0
APPLIES TO
  • Microsoft Word 2002
  • Microsoft Office Word 2003
  • Microsoft Office Word 2007
  • Microsoft Office Word 2007 (Home and Student version)
  • Microsoft Word 2010
Keywords: 
kbemail kbhowtomaster kbinterop KB290936
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