WD2002: Error Message When You Fax from WinFax

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Article ID: 290950 - View products that this article applies to.
This article was previously published under Q290950
This article has been archived. It is offered "as is" and will no longer be updated.
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SYMPTOMS

When you try to fax from Word by selecting the Fax icon or WinFax from the File menu, the following error message may appear:
The WinFax printer driver does not appear to be installed. You must re-install WinFax.

CAUSE

The WinFax PRO 9 macros for Word do not work in Microsoft Word 2002.

WORKAROUND

Use the Print command and select WinFax as your printer by following these steps:
  1. In Microsoft Word, on the File menu, click Print.
  2. Select WinFax as your printer, and then click OK.

MORE INFORMATION

For more information about these macros, please contact Symantec Corporation. For information about how to contact the companies mentioned in this article, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendors
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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Article ID: 290950 - Last Review: February 27, 2014 - Revision: 2.0
APPLIES TO
  • Microsoft Word 2002 Standard Edition
Keywords: 
kbnosurvey kbarchive kbprb KB290950

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