Article ID: 290956 - View products that this article applies to.
This article was previously published under Q290956
For a Microsoft Word 2000 version of this article, see 212316
For a Microsoft Word 97 version of this article, see 145261
For a Microsoft Word 7.x and earlier version of this article, see 187702
When you set the Number of copies option to print multiple copies of your Word document in the Print dialog box (on the File menu, click Print), multiple copies are not printed.
This problem is known to occur with the following printer drivers:
There are three known possible causes of this problem:
To work around this problem, use the appropriate method for your situation.
Method 1: Clear the Background Printing OptionTo clear the background printing option, follow these steps:
Method 2: Set the Printer Driver Spool Settings to "Print Directly to Printer"To change the printer driver's spool settings, follow these steps:
Method 3: Change the Graphics ModeTo change the graphics mode, follow these steps:
Note Not all printers support this option. Check the documentation of your printer to see whether this option is available.
Method 4: Add an Extra Page to Your DocumentSometimes adding a blank page to the end of your document allows the printing of multiple copies. To do this in Word, follow these steps:
Method 5: Upgrade Third-Party Printer DriversIf you are using a third-party printer driver, contact the printer driver vendor to see whether an updated printer driver is available. If so, upgrade to that driver.
For more information about hardware and software vendor contact information, visit the following Microsoft Web site:
http://support.microsoft.com/gp/vendorsMicrosoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
Method 6: Printer-Specific Settings to TryThe following section of this article gives steps for workarounds for specific printer drivers.
Hewlett-Packard DeskJet 870CSEIf you are using the HP DeskJet 870CSE printer driver, follow these steps:
Epson Stylus 600 InkJet ColorIf you are using the Epson Stylus 600 InkJet Color printer driver, follow these steps:
Hewlett-Packard LaserJet 5PIf you are using the Hppcl5ms.drv printer driver, follow these steps:
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.