Article ID: 2909662 - View products that this article applies to.
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Summary

The article describes the update for Microsoft Lync for Mac 2011 that is dated December 2013.

Introduction

Issues that the update fixes

The update fixes the following issues:
  • 2909665 Lync for Mac 2011 crashes in a conference call when an attendee drops out
  • 2909671 Additional Lync for Mac 2011 icon is created in the Dock when you upgrade Lync for Mac 2011
  • 2909681 Crash when you disconnect from a conference call by using Lync for Mac 2011
  • 2913447 An update is available for Lync for Mac 2011 to implement missing QoE data
  • 2913463 Initial instant message isn’t stored when a user doesn’t click "Accept" to accept the message in Lync for Mac 2011
  • 2913465 Error message when you make a video call by using Lync for Mac 2011 in a MacBook Air laptop
  • 2913468 Can’t use the DTMF functions in the dial pad during a call in Lync for Mac 2011
  • 2913469 Can’t sign in to Lync for Mac 2011 by using an Office 365 account when the password has more than 16 characters
  • 2913470 Your display name is displayed as a SIP address when you sign in to Lync for Mac 2011
  • 2913477 Delay occurs when you sign in to a Lync for Mac 2011 client that is moved from a corporate network to an external network
  • 2913479 Instant message window closes when Lync for Mac 2011 disconnects from the network

More information

Prerequisites

Before you install the Lync for Mac 2011 14.0.7 update, you must uninstall any version of Lync for Mac 2011 that is earlier than Lync for Mac 2011 14.0.4 on your computer. Additionally, make sure that the computer is running Mac OS X 10.5, or a later version of the Mac OS X operating system.

To verify that the computer meets the operating system version prerequisite, click About This Mac on the Apple menu.

To determine which version of Lync for Mac 2011 is installed on your computer, follow these steps:
  1. On the Go menu, click Applications.
  2. Open Lync for Mac 2011.
  3. On the Lync menu, click About Lync.
The version number of Lync for Mac 2011 is displayed in the About Lync dialog box.

How to obtain the update

The following file is available for download from the Microsoft Download Center:
Collapse this imageExpand this image
Download
Download the Microsoft Lync for Mac 2011 14.0.7 package now.
Release Date: December 2013

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

For more information about resources for Lync for Mac 2011, visit the following Microsoft website:
http://www.microsoft.com/mac

Properties

Article ID: 2909662 - Last Review: December 12, 2013 - Revision: 1.0
Applies to
  • Microsoft Lync for Mac 2011
Keywords: 
kbfix atdownload kbsurveynew kbexpertiseinter KB2909662

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