Language packs are no longer available after you upgrade to Windows 8.1

Article translations Article translations
Article ID: 2910256 - View products that this article applies to.
Expand all | Collapse all

Symptoms

After you upgrade to Windows 8.1, language packs that were installed before the upgrade are no longer available. You can still switch to the keyboard layout of the languages that were installed before the upgrade. However, the only available display language is the base language version of the Windows installation. In some cases, you cannot reinstall the language packs or change the display language of Windows.

Cause

This issue occurs because Windows 8 and Windows 8.1 have version-specific language packs. When you upgrade Windows 8 to Windows 8.1, the operating system reverts to its base language version. After the upgrade is finished, you have to reinstall any language packs that you require.

It is also possible that the Advanced language options are set to cause Windows to use a display language that is not yet installed after the upgrade. This causes a condition that prevents you from being able to change the display language or download language packs.

Resolution

To resolve this issue, follow the steps in Resolution 1. In step 4, you may be redirected to Resolution 2. If you are not redirected, continue the steps in Resolution 1 and ignore Resolution 2. If you are redirected, go to Resolution 2 and ignore the rest of Resolution 1.

Resolution 1: Install the language packs

  1. Open the PC settings screen. To do this, swipe in from the right edge or press Windows logo key+C, and then tap or click Settings.
  2. Tap or click Change PC Settings.
  3. Tap or click Time and Languages, and then tap or click Region and language.
  4. Under Languages on the right side of the screen, examine the list of languages that were installed before the upgrade to see which languages are not installed. (The display language is also listed.) If you see "Language pack available" under the icon for a language that you want to install (see Figure 1), go to step 5. If the language pack is not available (see Figure 2), go to Resolution 2.
    Figure 1: Language packs that are available
    Collapse this imageExpand this image
    2911154
    Figure 2: Language packs that are not available
    Collapse this imageExpand this image
    2911155
  5. Tap or click a language pack that you want to install, and then tap or click Options.
    Figure 3: Select installation options
    Collapse this imageExpand this image
    2911156
  6. Tap or click Download to start the installation.

    Note After the installation is finished, you are prompted to restart the computer.
    Figure 4: Start the download
    Collapse this imageExpand this image
    2911157

Resolution 2: Change settings that may block installation

There are advanced language settings that may block the download of language packs. To revert these settings to their defaults values so that you can download language packs, follow these steps:
  1. Open Control Panel. To do this, type Control Panel in the Search box, and then tap or click Control Panel in the search results list.
  2. Tap or click Clock, Language and Region. (If you are viewing Control Panel in icon display, select Language, and then go to step 4.)
  3. Tap or click Language.
  4. Tap or click Advanced settings.
  5. Examine the Override for Windows display language and Override for default input method lists. Make sure that the Use language list (recommended) option is selected for both lists (see Figure 5). Then, tap or click Save.
    Figure 5: Advanced settings
    Collapse this imageExpand this image
    2911142
  6. After you save the settings, you are returned to the standard language settings. In the list of previously installed languages, click Options next to the language you want to install.
  7. Click the download link to install the language pack (see Figure 6).

    Note After the installation is finished, you are prompted to restart the computer.

    Figure 6: Start the download
    Collapse this imageExpand this image
    2911143

Status

This behavior is by design. Language packs are not upgraded as part of the operating system upgrade.

More information

During the upgrade from Windows 8 to Windows 8.1, Windows Setup detects whether the display language is the localized language of the operating system. It then displays the following message window to indicate that that you might have to reinstall any language packs that were previously installed.


Collapse this imageExpand this image
2911144

Properties

Article ID: 2910256 - Last Review: December 3, 2013 - Revision: 1.1
Applies to
  • Windows 8.1 Pro
  • Windows 8 Pro
  • Windows RT 8.1
  • Windows RT
Keywords: 
KB2910256

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com