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You receive a “There has been a network or file permission error. The network connection may be lost” error message when you work over a network in WordArticle ID: 291156 - View products that this article applies to. This article was previously published under Q291156
For a Microsoft Word 2000 version of this article, see 212347
(http://support.microsoft.com/kb/212347/
)
.
For a Microsoft Word 97 version of this article, see 122379
(http://support.microsoft.com/kb/122379/
)
.
On This PageSymptoms
When you work over a network and you save a document in Microsoft Word, you may receive the following error message:
There has been a network or file permission error. The network connection may be lost. File name.doc To determine the unique number that is associated with the message that you receive, press CTRL+SHIFT+I. The following number appears in the lower-right corner of this message: 200932 291178
(http://support.microsoft.com/kb/291178/
)
WD: Error messages when you attempt to save a file, or Word stops responding
305323
(http://support.microsoft.com/kb/305323/
)
WD: "Network or file permission error" when you try to save a Word document on Novell NetWare server
Workaround
To work around this problem, use one of the following methods.
Method 1: Save the File to Your Local DiskIf you cannot save the file to a network drive or share, try to save the file to your local disk. To do this, follow these steps:
Method 2: Use a UNC Path in the Save Dialog BoxIf you cannot save the file to a network drive or share as usual, try to save the file by using the UNC (Universal Naming Convention) path. To do this, follow these steps:
Method 3: Use a Mapped DriveIf you cannot save the file to a network drive or share as usual, try to save the file by using a mapped drive. To do this, follow these steps:
Method 4: Try to Save the File at a Later TimeIf the problem only occurs during certain times of the day, the cause may be excessive network traffic. Networks have physical limitations on the number of connections and the amount of data that can be transferred. If these limits are exceeded, you may receive the error message in the "Symptoms" section of this article when you try to save a file to a share. In this case, you can try to save the file at a later time.References
For additional information about how to troubleshoot network issues, click the following article number to view the article in the Microsoft Knowledge Base:
308007
(http://support.microsoft.com/kb/308007/
)
Troubleshooting Home Networking in Windows XP
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use
(http://go.microsoft.com/fwlink/?LinkId=151500)
for other considerations.Properties | Article Translations
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