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Menus, toolbars, and stencils disappear in full-screen view in Visio

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Article ID:291213
Last Review:January 31, 2007
Revision:4.2
This article was previously published under Q291213
For a Microsoft Visio 5.0 version of this article, see 291215 (http://support.microsoft.com/kb/291215/).
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SYMPTOMS

When you view a drawing, one or more of the following symptoms may occur:
•Menus, toolbars, title bars, status bars, scrollbars, and stencils disappear from Visio.
•A single drawing page fills the screen with a black background. No drawing grid is visible.
•You cannot edit the page that appears on screen.

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CAUSE

If you do not see any part of the Visio interface, you may be in full-screen view (press F10). This view is useful if you want to see as much of the drawing page as possible while you are working.

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RESOLUTION

To return to your usual screen, use either of the following methods.

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Method 1: Press the ESC key

Press ESC to switch Visio back to the regular editing environment.

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Method 2: Close full-screen view with the mouse

To close the full-screen view with the mouse, right-click anywhere in the window, and then click Close.

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MORE INFORMATION

How to navigate between pages in full-screen view

•Press the LEFT ARROW, PAGE UP, or P keys to display the previous page.
•Press the RIGHT ARROW, PAGE DOWN, or N keys to display the next page.
•Click the left mouse button (when the mouse pointer is not over a hyperlink) to display the next page.
•Right-click anywhere in the window, and then click Previous Page, Next Page, or point to Go To and click a specific page name.

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How to browse hyperlinks in full-screen view

Click any shapes that have hyperlinks to jump to the link. Visio opens the default Web browser and browses to the appropriate Uniform Resource Locator (URL).

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REFERENCES

For more information about how to troubleshoot a similar issue, click the following article numbers to view the articles in the Microsoft Knowledge Base:
873298 (http://support.microsoft.com/kb/873298/) Toolbars that you customize are reset to use the default settings when you restart Visio 2003 or Visio 2002
305400 (http://support.microsoft.com/kb/305400/) Toolbar, toolbar button, or menu bar is missing in Visio

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APPLIES TO
•Microsoft Office Visio Professional 2007
•Microsoft Office Visio Standard 2007
•Microsoft Office Visio Professional 2003
•Microsoft Office Visio Standard 2003
•Microsoft Visio 2002 Standard Edition
•Microsoft Visio 2002 Professional Edition
•Microsoft Visio 2000 Standard Edition
•Microsoft Visio 2000 Professional Edition
•Microsoft Visio 2000 Technical Edition
•Microsoft Visio 2000 Enterprise Edition

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Keywords: 
kbprb KB291213

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