XIMS: High CPU Use by Inetinfo.exe Process Degrades E-mail Delivery

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Article ID: 291248 - View products that this article applies to.
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Exchange 2000 clients that use the Post Office Protocol version 3 (POP3), Internet Message Access Protocol Version 4rev1 (IMAP4), or Hypertext Transfer Protocol (HTTP) protocol to connect to the server may experience degraded performance in e-mail delivery. On the Microsoft Windows 2000-based computer that is running Exchange 2000, Performance Monitor or Task Monitor shows that the Inetinfo.exe process is consuming 100 percent of the CPU time for an extended period of time.


To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack
The English version of this fix should have the following file attributes or later:

Component: Transport

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Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.


Article ID: 291248 - Last Review: October 26, 2013 - Revision: 2.0
Applies to
  • Microsoft Exchange 2000 Server Standard Edition
kbnosurvey kbarchive kbbug kbexchange2000presp1fix kbfix kbqfe KB291248

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