Article ID: 291345 - View products that this article applies to.
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When you select the Use Address Book and Personal Address Book settings in a Microsoft Word mail merge operation, Word may not merge to the contacts in your personal distribution list as expected.
This behavior occurs if you do not first create your personal distribution list in your Personal Address Book.
To create your personal distribution list in your Personal Address Book, follow these steps:
For more information about creating a personal distribution list, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/175781/ )How to create a personal distribution list