Article ID: 291509 - View products that this article applies to.
This article was previously published under Q291509
When you use the Rules Wizard in Outlook 2002, you may receive the following error message in the Rules Error dialog box when new messages are delivered:
This only occurs once per specific rule.
Cannot move to the <folder name> Folder.
In Microsoft Office Outlook 2007 or in Microsoft Office Outlook 2003, you may receive the following error message when you click Rules and Alertson the Tools menu:
One or more rules contain errors. Delete or modify these rules.
This problem occurs because the personal folders (.pst) file to which you are moving messages with a rule has been removed from your computer. The Move it to the <folder name> folder rule is no longer valid.
In Outlook, the Rules Wizard automatically disables an invalid rule. However, it is possible that some rules are not disabled automatically.
To resolve this problem in Outlook 2002, find the invalid rule in the Rules Wizard and remove or modify it to deliver messages to a folder within a .pst file that is currently in use on your computer. To do this:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Contact us for more help
Connect with Answer Desk for expert help.