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Article ID: 2919513 - View products that this article applies to. SymptomsWhen some RPC requests return ecMaxThreadsPerMdbExceeded or ecMaxThreadsPerSCTExceeded errors in a Microsoft Exchange Server 2010 environment, a memory leak or memory corruption occurs on Exchange Client Access servers or Hub Transport servers. Additionally, Microsoft Outlook cannot connect to Exchange servers, and some events that resemble the following are logged in the event log: ID: 4999 Level: Error Source: MSExchange Common Machine: Machine Message: Watson report about to be sent for process id: ProcessID, with parameters: E12N, Build Type, Application Version, edgetransport.exe, EXCHMEM.dll, Call Stack Hash, c0000005, Call Stack Hash, Assembly Version. ID: 10003 Level: Error Source: MSExchangeTransport Machine: Machine Message: The transport process failed during message processing with the following call stack: System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt. ID: 4999 Level: Error Source: MSExchange Common Machine: Machine Message: Watson report about to be sent for process id: ProcessID, with parameters: E12N, Build Type, Application Version, Microsoft.Exchange.RpcClientAccess.Service.exe, EXCHMEM.dll, Call Stack Hash, c0000005, Call Stack Hash, Assembly Version. CauseThis issue occurs because the allocated memory is not freed before retrying the failed RPC requests. ResolutionTo resolve this issue, install the following update rollup: 2917508
(http://support.microsoft.com/kb/2917508/
)
Description of Update Rollup 5 for Exchange Server 2010 Service Pack 3 StatusMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. Properties |
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