MSDSS Two-Way Synchronization May Erase Active Directory E-mail Addresses

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Article ID: 292008 - View products that this article applies to.
This article was previously published under Q292008
Notice
This article contains a reference to the MDSS utility, which is a utility that Microsoft Support provides as-is and does not support. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of the MDSS utility.
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Symptoms

The Microsoft Directory Synchronization Services (MSDSS) tool synchronizes all users' properties, and may delete users' e-mail addresses if the address do not exist on the Novell NDS side.

Cause

This behavior occurs because a flag is set incorrectly.

Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language. The English version of this fix should have the following file attributes or later:
   File name
   ----------
   Objmap.dll
				

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Properties

Article ID: 292008 - Last Review: August 8, 2012 - Revision: 3.0
Applies to
  • Microsoft Windows 2000 Server
Keywords: 
kbautohotfix kbhotfixserver kbqfe kbprb KB292008

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