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Visio2000: Error Message: "Run Setup Again and Choose Visio Network Equipment for Visio..." Installing VNE

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Article ID:292025
Last Review:February 22, 2007
Revision:1.2
This article was previously published under Q292025
For a Microsoft Visio 5 version of this article, see 297214 (http://support.microsoft.com/kb/297214/EN-US/).

SYMPTOMS

When you try to install Microsoft Visio Network Equipment version 2000.1, you may receive the following error message:
Setup has detected Visio 2000 on this machine. Run setup again and choose Visio Network Equipment for Visio 2000. Setup will now exit.

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CAUSE

Visio Network Equipment (VNE) subscribers of Visio Corporation's subscription service received a final update from this subscription service.

This final update, VNE 2000.1, is packaged on two separate CDs that appear to be identical. However, the lower edge of each CD label is marked with the version of Visio it is meant to be installed with.

The problem occurs when you use the installation CD for the wrong version.

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RESOLUTION

To resolve this problem, use the Visio Network Equipment CD designed for Visio 2000 to perform the installation.

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APPLIES TO
Microsoft Visio 2000 Service Release 1
Microsoft Visio Network Equipment

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Keywords: 
kberrmsg kbprb KB292025

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