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Mail merge with text file as source does not work with extended characters in Word
Article ID: 292101 - View products that this article applies to.
This article was previously published under Q292101
When you use an MS-DOS text file for the source for a mail merge, extended characters in the source file may not be merged correctly. The characters may be replaced with other characters.
This behavior occurs when both of the following conditions are true:
To prevent this problem, select the Confirm conversion at open check box. To do this, follow these steps: