Article ID: 292129 - View products that this article applies to.
This article was previously published under Q292129
When you try to save changes in a mail merge document, Microsoft Word may stop responding (hang). Additionally, you may receive the following error message:
Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience.
This behavior can occur if the following conditions are true:
To work around this issue, do not click Save to save the changes to the document. Instead, to save the changes, follow these steps.
Note If you try to exit Word or to close the document, and if you are prompted to save your changes, click Cancel to return to Word.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 292129 - Last Review: December 12, 2006 - Revision: 1.3
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