Article ID: 292155 - View products that this article applies to.
This article was previously published under Q292155
When you perform a mail merge operation in Microsoft Word, you may receive the following error message:
Word found locked fields during update. Word cannot update the locked fields.
This behavior occurs when the following conditions are true:
To work around this issue, use one of the following methods.
Method 1: Turn Off Drawing Canvas When You Insert AutoShapesTo prevent Word from automatically creating a drawing canvas when you insert AutoShapes, follow these steps:
Method 2: Change the Wrapping StyleTo change the wrapping style of the drawing canvas, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.