Article ID: 292158 - Last Review: July 27, 2006 - Revision: 4.3 All Word 2002 document page numbers are unexpectedly changed to 0 (zero)
This article was previously published under Q292158 On This PageSYMPTOMS All the page numbers in a Microsoft Word document are
unexpectedly changed to 0 (zero). NOTE: This behavior causes the page numbers to be both displayed and printed as 0. CAUSE This behavior may occur if both of the following conditions
are true:
RESOLUTIONService Pack InformationThis problem is corrected in Office XP Service Pack 3. To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:307841
(http://support.microsoft.com/kb/307841/
)
OFFXP: How to Obtain the Latest Office XP Service Pack
Hotfix InformationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.The English version of this fix should have the following
file attributes or later:Date Time Size File name --------------------------------------------------------- 02-Nov-2002 00:09 5,554,748 Winword.msp 02-Nov-2002 00:54 6,630,980 Winwordff.msp After the hotfix is installed, the following files will have the listed attributes or later: Date Time Version Size File name -------------------------------------------------------- 15-Oct-2002 03:31 10.0.4524.0 10,170,368 Winword.exe WORKAROUND To work around this issue, remove the drawing object from
the table, and then insert the drawing object directly into the header or
footer (not in a table cell). STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
This problem was first corrected in Office XP
Service Pack 3.
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