Configuration Manager client update is not installed successfully on Windows XP or Windows Server 2003 clients

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Article ID: 2923401 - View products that this article applies to.
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Symptoms

You install an update to any version of Microsoft System Center 2012 Configuration Manager or System Center Configuration Manager 2007 Service Pack 2 (SP2) sites. However, you can't successfully deploy the update to Windows XP-based or Windows Server 2003-based client computers. When this problem occurs, the following event is recorded in the Windows installer log:

Action start 15:34:27: CcmCheckFreeDiskSpace.MSI (s) (B8:A8) [15:34:27:809]: Product: Configuration Manager Client -- There is not enough available disk space on  to complete this operation. Installation requires at least 90MB free disk space.
Note This specific problem occurs only when the Configuration Manager client is installed on a nonsystem partition. For example, the Windows system is installed on partition C and you install the Configuration Manager client on partition D. This issue occurs even if sufficient free disk space exists on the partition on which the Configuration Manager client is installed.

This problem occurs only on Windows XP-based and Windows Server 2003-based clients.

Cause

This problem is caused by a product issue in Windows Installer. This issue may be exposed when you install the client updates to a nonsystem partition in No UI mode.

Workaround

To work around this problem, use one of the following methods:
  • Do not install the Configuration Manager client on a nonsystem partition.
  • Change the command line of the client update package by removing the /q parameter. The /q parameter specifies "Quiet mode" to Windows Installer. By default, Windows Installer installs this package in No UI mode if this parameter is encountered. After you change the command line, you must also change the following options:

    Program can run: Only when a user is logged on

    Run mode: Run with user’s rights
    These changes are necessary because of the behavior of Windows Installer if the package is run in a noninteractive session. In this situation, Windows Installer always enables the No UI mode regardless of whether the /q parameter is used. After you change these options, the package will be installed in a logon session that has user interaction. Therefore, Windows Installer honors the /q parameter that is specified by Configuration Manager.

More information

For more information about how to enable the Windows Installer log, see the following Microsoft Knowledge Base article:
223300 How to enable Windows Installer logging

Properties

Article ID: 2923401 - Last Review: January 22, 2014 - Revision: 2.0
Applies to
  • Microsoft Windows XP Professional
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft System Center Configuration Manager 2007
  • Microsoft Windows Server 2003 Service Pack 2
  • Microsoft Windows Server 2003 Service Pack 1
  • Microsoft System Center 2012 Configuration Manager Service Pack 1
  • Microsoft System Center 2012 Configuration Manager
  • Microsoft System Center 2012 R2 Configuration Manager
Keywords: 
kbsurveynew kbexpertiseadvanced KB2923401

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